Shop policies

Last updated on Oct 09, 2019

Shipping

Processing time: The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes: Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.

Payment options

Secure options: We accept payments through PayPal and Stripe. Payments are processed through PayPal or Stripe, the A Treasured Home website does not receive or store any of your credit card information.

Returns & exchanges

I gladly accept returns and cancellations

Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 2 days of purchase

I don’t accept exchanges

But please contact me if you have any problems with your order.

The following items can’t be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Conditions of return: Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

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